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Understand What Governs Your jai365 Account

These terms set out the rules that apply when you open and use your jai365 account, including how we handle payments via UPI, Paytm, and PhonePe, what you…

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Browse the Full Terms That Apply Here

jai365 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to jai365 and the right to open an account depends on the laws of your local jurisdiction — you may use our platform only where local law permits. By registering, you confirm that you are permitted to do so under the rules applicable in your

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location. These terms form a binding agreement between you and jai365 from the moment your account is created. We may update these terms from time to time; continued use of your account after any update constitutes acceptance of the revised terms. If you make a deposit
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via UPI, Paytm, or PhonePe, the transaction terms specific to that payment rail also apply alongside these general terms. You are responsible for keeping your login credentials secure and for all activity that occurs under your account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

Contact Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team is available around the clock.

Live Chat Start a live chat session directly from your account dashboard. Our agents handle terms-related questions, account disputes, and payment clarifications any time of day or night.

Email Support Send a detailed query to our support address and receive a written response within 24 hours. Email is the right channel for formal complaints or requests that need a documented trail.

WhatsApp Message us on WhatsApp for a quick back-and-forth on account questions, terms clarifications, or to flag a transaction issue you spotted in your UPI or Paytm history.

HOW WE HANDLE IT

See How jai365 Manages Your Account Data

We hold your account data securely and limit its use to what is necessary to run your account, process your payments, and resolve any disputes.

Data Handling

We collect only the data needed to verify your identity and process transactions. Your personal details are stored on encrypted servers and are never sold to third parties for marketing purposes.

Cookie Policy

We use cookies to keep your session active, remember your language preference, and measure how pages are used. You can manage cookie settings from your browser at any time without losing your account.

Account Security

Two-factor authentication is available on every account. We monitor login activity for unusual patterns and will alert you by email or SMS if we detect a login from an unrecognised device.

Data Retention

We keep your account records for as long as required by applicable law or as long as your account remains active. When you close your account, we delete non-mandatory data within 90 days.

Who to Contact

For any data-related request — including access, correction, or deletion — write to our designated privacy contact via email. We aim to acknowledge your request within 48 hours and resolve it within 30 days.

Requesting Changes

You can update your registered name, phone number, or linked UPI or Paytm account by submitting a verified request through live chat or email. Changes to payment details require identity re-verification.

Answers to Common Terms Questions

These are the questions we hear most often about how our terms work, what your rights are, and what happens when something goes wrong. If your question is not here, contact us directly and we will give you a straight answer.

These terms apply to every person who opens an account on jai365. Access is subject to local law, so you may only use the platform in regions where doing so is permitted under applicable legislation in your jurisdiction.

We will post any changes on this page and, for material changes, send a notification to your registered email. Continuing to use your account after the update date means you have accepted the revised terms.

A breach may result in suspension or permanent closure of your account. We will notify you of the action taken and the reason for it. You may appeal the decision by contacting our support team within 14 days.

Send a closure request via live chat or email. We will process it within 72 hours. Any balance in your account at the time of closure can be withdrawn to your UPI, Paytm, or PhonePe account before we close it.

You have the right to access, correct, and request deletion of your personal data. Submit your request by email and we aim to respond within 48 hours. Some data must be kept to meet legal obligations and cannot be deleted on request.

The terms are governed by the laws applicable in the jurisdiction where jai365 is operated. Any dispute that cannot be resolved through our support process will be referred to the relevant competent authority or arbitration body.

Write to us at our support email with the subject line 'Formal Complaint'. We will assign a case reference, investigate the issue, and send you a written response within 10 business days of receiving your complaint.

Understand What Governs Your jai365 Account

Contact Us About These Terms

See How jai365 Manages Your Account Data

Data Handling

Cookie Policy

Account Security

Data Retention

Who to Contact

Requesting Changes

Answers to Common Terms Questions

01 Who do these terms apply to?

02 Can jai365 change these terms without notice?

03 What happens if I breach the terms?

04 How do I close my account under these terms?

05 What rights do I have over my personal data?

06 Which law governs this agreement?

07 How do I raise a formal complaint about these terms?

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