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Open Your Account With Full Privacy Clarity

At jai365, we take a straightforward approach to privacy: we collect only what we need to run your account, process your transactions via UPI, Paytm or PhonePe, and…

Transparent Data CollectionUPI & Paytm Transaction PrivacyYour Right to Access & DeleteSecure Account StorageIndia-Focused Policy
jai365 Open Your Account With Full Privacy Clarity
REACH OUR PRIVACY TEAM

Browse Your Privacy Contact Paths

Email Privacy Request Send a written data request, correction notice or deletion demand directly to our privacy team at [email protected]. We aim to acknowledge your message within 48 hours and resolve it within 14 days.
Live Chat Support Our live chat channel is available around the clock. Start a chat session from your account dashboard and ask to be connected to the privacy desk for urgent data concerns or account-access queries.
Formal Written Notice For legal or regulatory privacy matters, you may submit a formal written notice through the contact form at jai365.vip/contact. Include your registered account email so we can verify your identity securely.
HOW WE HANDLE YOUR DATA

Switch to Confident Account Security

jai365 applies layered data-handling practices across every part of your account — from the moment you register to each time you request a payout via UPI or PhonePe.

Data Collection Limits

We collect only what is needed: your name, email, mobile number, payment method references and device data. We do not collect data beyond what is necessary to operate your account and process transactions.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences from your browser settings at any time without losing account access.

Account Security

All account data is encrypted in transit using TLS and at rest using AES-256 encryption. Two-factor authentication is available and we recommend enabling it from your account security settings page.

Data Retention

We keep your personal data for as long as your account is active. If you close your account, we retain transaction records only as long as required by applicable law, after which they are permanently deleted.

Third-Party Sharing

Your data is never sold. We share it only with payment processors like UPI and Paytm rails, fraud-prevention services, and regulatory bodies — and only to the extent required to run your account lawfully.

Your Rights & Requests

You have the right to access, correct or request deletion of your personal data at any time. Submit a request via email or live chat and our privacy team will respond within the timeframes stated in this policy.

Check Out Common Privacy Questions

These questions cover the most common data-related queries we receive from account holders in India. If your question is not answered here, reach out directly through our privacy contact paths listed above.

We collect your full name, email address, mobile number and date of birth at registration. When you make a deposit via UPI or Paytm, we also record the transaction reference and payment method type — nothing beyond what is needed.

Payment references are stored in encrypted form on secure servers. We do not store full UPI VPA credentials or PhonePe account passwords — only the transaction identifiers needed to reconcile your account balance.

Yes. Email [email protected] from your registered address with the subject line 'Data Access Request'. We will compile and send your data summary within 14 working days of verifying your identity.

Send a deletion request to [email protected] or raise it through live chat. We will delete your personal data after closing your account, subject to any retention periods required under applicable Indian law.

We share data only with payment processors, identity-verification services and fraud-prevention partners needed to operate your account. We do not sell your data or pass it to advertisers under any circumstance.

We use strictly necessary session cookies and optional analytics cookies. You can disable analytics cookies via your browser settings. Disabling strictly necessary cookies may affect your ability to stay logged into your account.

Once your account is closed, personal data is deleted except where applicable law requires retention — typically transaction records for a defined regulatory period. After that period, all remaining data is permanently purged from our systems.